ITSM is an approach to managing end-to-end IT delivery. Fully comprehensive, ITSM assists IT teams in the provisioning of all relevant IT services, including the planning, designing, building, implementing, …

IT service management—often referred to as ITSM—is simply how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to design, create, …

Information technology service management (ITSM) is the practice of planning, implementing, managing and optimizing the end-to-end delivery of information technology services to meet user needs and …

Jul 15, 2025 · IT service management (ITSM) is a general term that describes a strategic approach to designing, delivering, managing and improving the way businesses implement IT services.

IT Service Management (ITSM) is a structured approach to designing, deploying, and managing IT services throughout their entire lifecycle within an organization.

Jan 3, 2025 · ITIL, the globally popular service management best practice framework offered by PeopleCert, defines ITSM as: “The implementation and management of quality IT services that meet …

Nov 3, 2025 · IT Service Management (ITSM) is a structured way organizations plan, deliver, manage, and improve the IT services they provide. The goal is to make sure those services meet business …

Aug 8, 2025 · Learn what is information technology service management. Discover its core principles, processes, and why it's crucial for business success.

Nov 11, 2025 · At its core, ITSM is about delivering and supporting IT services that create business value. It is the codification of processes, roles, policies, and metrics that govern how IT delivers …

Dec 1, 2024 · IT Service Management (ITSM) refers to the set of processes, practices, and tools that organizations use to design, deliver, manage, and improve the IT services they provide to customers …